Short-term rental property managers are capable of influencing how guests perceive STRs at large. Find the best Airbnb management companies in your area using AirDNA’s dashboard.

Best Airbnb Management Companies in the U.S.

The Best Airbnb Property Management Companies in the US

Professional property managers play a significant role in the STR market, responsible for overseeing 28% of listings and generating 36% of industry revenue.

Use our interactive dashboard to find the best Airbnb management companies in your market. We also list top management companies in key cities, evaluated by their performance, reviews, and rating.

The best Airbnb management companies are characterized by efficient operations, transparent fees, market expertise, clear communication, and positive reviews.

We usually picture mom-and-pop hosts when we think of short-term rentals (STRs). You can probably see it now: an otherwise ordinary couple renting a hip property in a destination market.

But here’s the plot twist: In the U.S., professional property managers are currently responsible for 28% of available STR listings and generate 36% of the industry’s total revenue (not just Airbnb).

Needless to say, property managers are powerful, and they can dramatically influence how guests perceive STRs at large. This is why we created a dashboard that makes it easy to understand who these property managers are, where they operate, and how guests rate them. 

In ranking the best short-term rental property managers around the country, we also want to highlight those who have found a way to maintain guest satisfaction while still scaling their businesses.

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Tip: You can use the embedded dashboard on this page. However, we recommend clicking ‘View on Tableau Public’ in the lower left corner for a better user experience.

The interactive dashboard above collects all of AirDNA’s data on property managers and presents you with a comprehensive list of the best Airbnb management companies, sorted by state and market.

It provides an overview of every company, including the number of listings, the number of reviews, and the average review rating. This way, you can easily find the Airbnb management company that suits your needs. 

This is how to find the best Airbnb management companies: 

Select Your State and Market: Select your state and market from the drop-down menus. This will filter the dashboard to show you the top management companies in your selected area.

Analyze the Data: The dashboard will display various companies. Look at the number of listings managed, the volume of property reviews, and their average property rating. 

Evaluate Your Options: With all the data in front of you, you can now make an informed decision. Look for a company with many positive reviews and a strong average rating, signaling consistent guest satisfaction. Keep in mind that 75% of Superhosts have a 4.9 or 5-star rating, a standard to keep in mind if you’re shooting for this designation for your properties. 

Reach Out: Once you've found a company you’re interested in, take note of their name. Then, it’s up to you to do a bit of sleuthing—search for them online to learn more.

Now, let’s take a look at the best management companies in some of the top vacation rental markets:

Examples of the Best Vacation Rental Management Companies 

As one of the east coast’s most popular family-friendly beach destinations, Myrtle Beach is rife with short-term rentals, many of which are professionally managed.

Here are the five best Airbnb management companies in Myrtle Beach:

The Coachella Valley attracts a wide variety of STR renters, from couples seeking posh, private desert accommodations to large groups seeking fun accommodations where they can party by a pool. 

For STR hosts in the Coachella Valley, here are the five best management companies:

Cape Cod is a New England staple, attracting an estimated 5.5 million visitors every year. As a high-demand destination, many local STR hosts opt for property managers to help them keep up. 

The five best property management companies in the Cape Cod area are: 

1. Luxury Vacation Rentals on Marthas Vineyard

3. InsideOut Properties of Cape Cod/Heart of Cape Cod

A popular destination for travelers young and old, the Gulf Shores region is a short-term rental hotspot—and professionally managed rentals are growing in popularity.

The best management companies for Airbnbs in the Gulf Shores are:

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Methodology for the Best Airbnb Property Management Company Rankings

In order to qualify for consideration in AirDNA's property management rankings, the following criteria must be met:

Must have 21+ listings in the individual market being ranked over the past year

Included listings must have at least 25% occupancy and ten thousand dollars in trailing twelve-months (TTM) revenue

Must have at least 1.5 reviews per property (calculated by diving the total number of reviews by the total number of properties)

Property manager aggregate review scores include both Airbnb & Vrbo ratings. Property managers with the highest guest review scores rank the highest.

Keep in mind that individuals who meet this criteria do not factor into our analysis, as the focus is on property management companies. We manually review every host page that meets the 21+ listings requirement. If the host page is for an individual but mentions an affiliated company in the description, we include the affiliated company in the rankings. The connection between individual host and their company must be clear, however. 

The data for these rankings is recent as of August 2024. We peruse host profiles for qualifying property management companies with a fine-tooth comb, which means that our capacity to update this report is limited to an annual basis. If your property management company has met the criteria for AirDNA rankings since the publishing date, you will be considered in the next iteration of this report.

How Airbnb Management Companies Affect Markets 

Property managers play a unique role in the short-term rental market, and their presence impacts both hosts who hire property managers and those who opt to manage their listings themselves.

Here’s a look at the top 15 largest markets for professionally managed properties, and what percentage of listings in those regions are professionally managed:

If you're a vacation rental owner operating in a market with a high prevalence of professional property management, you need to be aware that guest expectations and operational standards are set very high. 

You may need to invest in advanced tools and technologies or partner with experts to improve your property's appeal and performance to compete effectively. Understanding the influence of managed properties will help you develop a strategic approach that distinguishes your offering in a high-caliber market.

Should You Hire a Vacation Rental Property Manager?

Whether you should hire a management company for your Airbnb depends entirely on your unique circumstances,

Before hiring a management company, consider:

Whether managing your properties yourself is preventing you from growing your business 

Ultimately, hiring a property management company can help hosts significantly, by taking the time-consuming busy work off their plates. 

Whatever you do, don’t hire a property manager without doing your homework. Data shows that Airbnb listings managed by the “best” companies substantially outperform those managed by “average” companies in terms of guest reviews. Across the board, listings with high-quality management companies outscore those with average managers in guest ratings for accuracy, check-in, cleanliness, communication, location, and value.

What to Look for in Airbnb Property Management Companies

Choosing the right property management company can make all the difference in running a successful Airbnb. A good property management company can help you with everything from guest communication to housekeeping, while a bad one can leave you with unhappy guests and a damaged reputation. 

Look for property management companies with the following traits: 

The best Airbnb property management companies operate like well-oiled machines. Their processes are highly efficient, mapped out from the first guest inquiry to the final checkout. 

Ask the property management company about their use of the latest technology, such as automated booking systems or mobile-friendly communication tools, to improve service delivery for both guests and owners. Uplisting is one example of a vacation rental software and channel management system.

The management company’s fee structure should be clear without any hidden costs. The best property management companies offer a clear, straightforward fee structure—typically a percentage of your rental income. 

Property management fees vary widely but often fall somewhere between 10% and 30%. Make sure you understand what services are included in the management fee, as sometimes there are additional charges for property maintenance or emergency repairs. That said, owners who can’t manage their properties full-time should consider taking on this STR expense to ensure their rental business is operating professionally..

Look for companies with a solid history and proven success in your property’s location. This expertise translates into accurately pricing your rental and maximizing occupancy rates. 

A good management company’s nuanced understanding of short-term rental regulations also ensures your Airbnb operates smoothly, regardless of jurisdiction.

The best Airbnb property management companies offer clear, consistent communication channels. They always keep you in the loop about your investment, providing detailed reports on occupancy rates, guest feedback, and financial performance. For your customers, their commitment to guest communication underscores a dedication to exceptional service, vital for fostering repeat business and stellar reviews.

Reputation is important, so look for companies with positive reviews and strong references from other property owners. 

A solid record of satisfied clients indicates reliability and quality in the services provided by the property management company. We recommend viewing the management company’s profile on Airbnb to see their ratings and how the listings that they manage perform in terms of guest reviews.

The terms of the agreement with your property manager should be explicit. Check for clarity in the contract regarding their approach to handling guest issues, licensing and regulatory compliance, the extent of services covered, and the expectations from both parties. Understanding the terms upfront builds trust and prevents misunderstandings later on.

If you're considering hiring a property manager to oversee your vacation rental on Airbnb, make sure you understand the services they provide.

Most Airbnb management companies offer: 

Marketing: Ideally, your property manager will help boost your listing’s exposure. Services can include listing your property on multiple sites, taking professional photography, and managing all of your listing descriptions and copy.

Optimize pricing: Many property managers manage your listing’s dynamic pricing strategy. They’ll be well-equipped with data-driven resources to determine how to price your property competitively. 

Guest communication: Communicating with guests is a big reason hosts decide to outsource to a property manager. Many Airbnb management companies will take responsibility for communicating with guests from the moment they make a reservation to their post-stay review.

Maintenance, repairs, and cleaning: Keeping your property clean and functioning is a must-do for managers. When something breaks or needs immediate intervention, they’ll be responsible for finding a solution.

Payments and financial reporting: If you list your property on multiple platforms, managing payments can be a hassle. Plus, it can be tough to get a clear snapshot of your rental’s performance. For this reason, many property managers will own your payment processing and offer reports on your rental’s performance.

Local expertise: If you opt for a boots-on-the-ground property manager, they’ll offer tons of knowledge for guests about the local area. They’ll also be more attuned to things like seasonality and peak booking times.

The Two Types of Short-Term Rental Property Managers 

There are two main types of vacation rental managers: full-service managers and distribution managers. 

For those who want a hands-off approach and maximum exposure for their rental, a full-service Airbnb management company is designed to make your investment passive. 

These managers will handle everything related to your rental, including cleaning, marketing, and maintenance, to ensure that your rental is booked without any effort on your part. 

In contrast, tech and distribution managers offer flexible contracts and focus primarily on the distribution, marketing, and communication components of your rental. They assist in getting your property booked by listing it on multiple sites and providing 24/7 customer service for your guests. 

As virtual managers, their fees are lower than local managers, but you will be responsible for on-site tasks such as cleaning and maintenance.

Who is the best Airbnb management company?

The "best" Airbnb management company varies based on individual needs and location. Companies are typically compared based on their management fees, the range of services provided, the quality of customer service, and the effectiveness of their marketing strategies. Services often include guest communication, cleaning, and maintenance. Research and reviews are essential in selecting a company that aligns with your expectations.

Can you get people to manage your Airbnb?

Yes, property owners can hire an Airbnb property management company or a co-host to manage their short-term rentals. These services can handle everything from listing the property on Airbnb to managing guest communications, cleaning, and maintenance. It allows owners to earn revenue without handling day-to-day operations.

What is the difference between a co-host and a property manager?

A co-host generally acts as an assistant and shares responsibilities with the property owner. They might help with guest communication, manage bookings, and oversee cleaning. 

A property manager or Airbnb property management company offers more comprehensive services. They handle all aspects of short-term rental management, often including marketing, photography, insurance, and damage protection. These services are more extensive and typically come at a higher management fee.

Find the perfect property manager to elevate your Airbnb experience—sit back, relax, and let your investment thrive under trusted professionals.

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Best Airbnb Management Companies in the U.S.

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